Kita Designs

Frequently Asked Questions

Have a question about a product or an order? 

Use our contact page to get in touch with us and we will do our best to get you a good answer!

 

Where will my order ship from?

We keep an inventory of merchandise state-side, so your order will be fulfilled from the north-east United States. 

How are shipping costs determined?

At this time, we charge a flat shipping and handling rate of $3 for the first item and $1 per additional item for state-side orders.

What about tax?

Tax is calculated as a percentage during checkout.

How long will it take to get my product(s)?

We run a really lean operation - orders are filled and shipped by volunteers as quickly as possible. Give us a couple days to get your order in the mail, and it will probably arrive within a week.